Thank you for shopping at fantasiapix.com. We appreciate your business and trust in our products. Please read our policy regarding refunds and returns carefully to ensure a clear understanding of our practices when it comes to downloadable products.
Downloadable Products:
Due to the nature of downloadable products, which are immediately accessible after purchase, we do not offer full refunds or exchanges once a product has been purchased and delivered. We encourage our customers to read the product descriptions carefully before making a purchase to ensure it meets your needs and expectations.
Exceptional Circumstances:
We understand that there may be exceptional circumstances that could warrant a refund or exchange. These include, but are not limited to:
- Technical issues that prevent access or proper use of the product, which are not resolvable through customer support.
- Accidental duplicate purchases of the same product.
In such cases, we ask that you contact our customer support team within 24 Hours of your purchase with detailed information regarding your issue. Our team will assess your situation and determine if a refund or exchange is applicable based on the evidence provided.
Refund Process:
If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Contact Us:
If you have any questions about our Refund and Returns Policy, please contact us:
- By email: [Your Email Address]
- By visiting this page on our website: fantasiapix.com
Please note that by purchasing any of our downloadable products, you agree to the terms outlined in this Refund and Returns Policy. We reserve the right to modify this policy as needed, and any changes will be communicated on our website.
Thank you for understanding and respecting our policy.
Also read PRIVACY POLICY and TERMS AND CONDITIONS